Pride Security Group

Alarm Monitoring

Pride Security Group provides a Grade A1 alarm monitoring service. Grade A1 alarm monitoring is the highest grading within the Australian/New Zealand national standards and is only awarded to companies who meet strict criteria. 

This grading is made of two different assessments. An 'A' Is achieved by the building and services the monitoring centre is built in meeting the highest criteria set. A '1' is achieved by the staff passing the highest performance grading. Being Graded A1 assures our clients that their service is second to none, but this grading is also a requirement set by Police to dispatch them to alarm activations. 

Staffed 24/7 our team is ready to take action if it is required. Whether you need a home security system with back to base alarm monitoring for peace of mind or business security systems for your property our monitoring centre has your security services covered.
*Prices may vary based on the property, it's equipment and requirements. 

Our Service

Some of the features our clients enjoy that can be provided by our monitoring service are: 

Remote Alarm Arming

Remote Alarm Disarming

Remote Access Control

Videofied Recording Access

SMS Notifications For Power Fails

SMS Notifications For Power Restore

SMS Notifications For Low Battery

SMS Notifications For Battery Restore

SMS Notification For Late To Close

SMS Notifications For Unscheduled Opening

Various systems are monitored from within our Grade A1 facility, some methods of transmission include but are not limited to:

• Basic dialler monitoring (via a PSTN phone line)
• 3G/4G/GPRS Monitoring
• IP Monitoring
• GSM Monitoring
• Video Monitoring
This includes services from popular providers such as:

• Multipath (Inner Range)
• Multicom (Suretek)
• Permacon
• Videofied
• Risco

Integrated Patrols Software
Our monitoring security centre has direct 2-way radio contact with each individual Pride Patrol vehicle. Accompanied by security patrols dispatching software linked to an in-car terminal our security monitoring control room and security personnel have seamless contact with each other to ensure we maintain the fastest alarm monitoring and security response times in the back to base alarms industry. 

If your Australian Business or home has an alarm activation our monitoring centre can not only instantly alert a security patrol officer via radio, they can have all of the necessary information instantly transferred to the patrol alarm response vehicle. 

With your home or business address loaded and ready to go, you'll get the fastest alarm response from the time of activation to a security patrol attendance. This seamless system is why our clients chose our back to base service.
Alarm LINK From Suretek Security Systems Application
Our clients who use a Suretek multicom alarm system have access to an app packed with features that will benefit any homeowner, property owner, business owner or business manager with security monitoring.
Remote Security Arm & Disarm 
Never have to second guess if you have turned your alarm on. With AlarmLINK alarm monitoring you can remotely check your alarm system and arm it and disarm if needed right from your mobile phone
Control Doors, Lights and Gates
Wire up additional outputs to your Multicom back to base home security system and you can have access to simple automated control right from the AlarmLINK app.
Personal Panic Security Alarm 
When you press the panic alarm located in the AlarmLINK app it will alert our control room, along with your Geo-location. Help will be dispatched right to your location
Complete Security History
Know exactly what your back to base alarm monitoring system is doing. With a data log of all your alarm system activity, you'll always know who has been arming, disarming as well as your polling status.

Alan Curtis

Operations Manager - iDetect Group
"Pride Security Group has provided iDetect in New South Wales, a high level of professionalism in not only responding to our clients alarms in an efficient and timely manner but also providing detailed reporting of their findings.

Pride Security Group has also apprehended a number of offenders caught onsite. The training that Rick has provided to his team, gives them the confidence and experience to approach each situation with a high degree of focus to ensure a positive and safe outcome.

Rick has accompanied our NSW BDM to site meetings with clients to ensure he has the full brief on the job he will be undertaking. This also goes a long way with our clients showing them we have a serious and professional company working with us on the protection of their assets and site.

I would have no hesitation in recommending Pride Security Group."

Chris - Director
Ultraglaze Services International Pty Ltd

"Pride Security Group manage the security services of our national distribution warehouse. Our warehouse distributes to 10+ franchises Australia wide so security of the stock is important to us. Pride Security Group have always provided a service above our expectations and we look forward to many more years of business together.

Michael Kennedy
Home Owner

"Pride installed a new alarm and camera system in my house. I was recommended them by a friend and couldn't have been happier with the service. Due to working night shift my house is regularly unattended at night which is why I wanted back to base monitoring for the peace of mind that Pride will check my house if there is an alarm activation. I have since recommend pride to my family members who have nothing but positive reports."

Erween Imperial International Singer and Song Writer

"The team at Pride Security Have provided close personal protection and asset protection for my band at two events. 

The experience in hiring Pride for the job was easy and seamless. They provided great planning for the events and everything ran smoothly. 

I Highly recommend Pride to fellow industry members needing a protective service"
Request a Free Quote or Call us on 1300 774 287
NSW M/L No. 000 105 903
ACT M/L No. 175 027 87
QLD Firm Lic. 4571 660
ABN No. 44 644 366 325
ACN No. 644 366 325